FAQs

Whichever reservation is canceled without the proper warning is under a cancelation fee as follows:
• A full return of your prepayment will be made if the cancelation happens up to at least 10 days before the pick-up.
• If the cancelation happens between 10 and 7 days before the pick-up, a refund of 30% of your prepayment will be made.
• If the cancelation happens between 7 days and the time of the pick-up or when the time of the pick-up has passed you will be charged with 100% of your prepayment
• In case you return the car sooner from the date of the drop off no refund can be made

For most reservations we only require a partial pre-payment with no extra fees.

Yes, one second driver can drive the car by submitting his/her driver license and his/her personal id number or passport id.

The price includes the basic coverage package of insurance.

You should have your driver license as well as your personal id or your passport. All the above must present the driver’s name.
As for the driver license you must have a license that has been issued by a eu state or possess an international driver license. The international driver license must be accompanied by the local license of the driver.

Yes, you can pay with a debit/credit card.

Not necessarily. Your only obligation is to return the car with the same fuel level as that at your pick-up.

Yes, you can buy extra coverage if it is necessary with a cost analogous to the type of car you will choose.

It depends on the type of car you will choose to rent.